Telephone Triage
Job Description
Description:
The Telephone Triage HCS will follow up with individuals who report positive symptoms as part of the university-wide symptom surveillance. Telephone Triage HCSs will follow up with members of the campus community who attest to having symptoms associated with COVID-19, obtain a brief medical history, and collect additional details about the symptoms to which an individual attested. This position will require clinical decision making to determine whether COVID-19 or other testing is required, scheduling students for healthcare visits, and providing information on local testing centers or directing employees to their PCP.
The Telephone Triage HCS will follow up with individuals who report positive symptoms as part of the university-wide symptom surveillance. Telephone Triage HCSs will follow up with members of the campus community who attest to having symptoms associated with COVID-19, obtain a brief medical history, and collect additional details about the symptoms to which an individual attested. This position will require clinical decision making to determine whether COVID-19 or other testing is required, scheduling students for healthcare visits, and providing information on local testing centers or directing employees to their PCP.
Required Skills:
RN or Athletic Training License in MA and certification
New Graduates Encouraged
5-8 years based Excellent interpersonal and telephonic communication skills
Proficiency with computers
Experience with electronic medical records and scheduling software
Ability to handle confidential information with professionalism and discretion
Ability to read, write, speak English
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
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