Front Desk Associate

Job Description:
Job Summary:
Answering telephone calls and relaying messages in the clinic’s call center
Verifying patients’ demographics and insurance information
Scheduling appointments
Review patients’ medical records to assist with patient inquiries
Coordinate Release of Records requests
Patient eligibility and insurance verification

Qualifications:
High School Diploma or GED
Bilingual (Spanish)
Strong verbal/written communication and active listening skills
Excellent interpersonal and telephone communications skills
Legible handwriting
Basic computer skills include keyboarding, mouse movement, and data entry skills to enter information accurately into the electronic medical record (EMR)

Education: High School