Job Description


Description:
Administrative Duties:
  • Answers multi-line phone, screens and routes calls, takes messages for clinic staff and physicians.
  • Schedules and edits patient physician appointments for new and returning patients.
  • Schedules consultations with other clinics or physicians as needed.
  • Greets patients and request that patients and visitors be seated in the waiting room and communicate unexpected delays as needed.
  • Collects patient demographic and insurance data.
  • Determines and documents need for signatures for conditions of registration.
  • Identifies and obtains services requiring authorization and appropriate process for the payer type.
  • Informs new and returning patients of authorization and payment.
  • Collects and posts co-pays.
  • Obtains required signatures.
  • Maintains records in accordance with guidelines.
  • Files and retrieves chart documents.
  • Prints and uses scheduling reports.
  • Retrieves and prepares patients charts.

Clinical Duties:
  • Prepares the necessary equipment and supplies for exam.
  • Maintains inventory of supplies in examination rooms, replenishes as required.
  • Maintains clean and orderly exam rooms, hallways and work areas.
  • Escorts patient to exam room; measures and records vital signs.
  • Prepares patient for examination or treatment and performs routine screening tests.
  • Explains treatment procedures to patients.
  • Reports patient’s concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel.
  • Documents clinical information, including patient phone calls and maintains accurate and complete patient documentation according to medical profession standards.
  • Assists physicians with procedure set-ups, patient procedures and examinations.
  • Administers medication by intradermal, subcutaneous, or intramuscular injections, performs skin tests, venipunctures and other technical supportive services upon the specific authorization and supervision of a licensed physician or nurse.
  • Collects and sends specimens to appropriate labs for testing per protocol.
  • Processes requests for prescription refills according to established practice.

Application Instructions

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