Front Office Medical Assistant
Our client is a specialty healthcare provider that serves the east bay region. They have several clinic sites that see a high volume of 50+ patients per day and are looking for an individual comfortable working in the front office.
The front office MA will perform duties associated with patient check in and patient check out; appointment scheduling, and including patient registration. The incumbent will manage patient care effectively utilizing the electronic medical record system. They will perform insurance verification process on all third-party payers to obtain initial and subsequent preauthorization for services, submit appeals to insurance companies as necessary following department guidelines, and accurately enters all authorization requests into EMR utilizing appropriate codes, treatment types and providers. Communicates with physicians and department staff when there are issues with authorization.
- High School Diploma or equivalent
- Demonstrate strong interpersonal, leadership, communication, critical thinking, problem solving capabilities, and strong customer service skills