Front Desk Receptionist

About Us:

Our client is a medical foundation born out of the aspiration of local and high-quality providers to partner together to bring a greater range of health care services to patients within surrounding communities in the Bay Area

Job Summary:

• Answering telephone calls and relaying messages in the clinic’s call center
• Verifying patients’ demographics and insurance information
• Scheduling/canceling appointments
• Review patients’ medical records to assist with patient inquiries
• Coordinate Release of Records requests
• Patient eligibility and insurance verification

Qualifications:

• High School Diploma or GED, Associate degree preferred
• Bilingual (Spanish or Vietnamese)
• Strong verbal/written communication and active listening skills
• Excellent interpersonal and telephone communications skills
• Legible handwriting
• Basic computer skills to include keyboarding, mouse movement and data entry skills to enter information accurately into the electronic medical record (EMR)
• Can read and write in Vietnamese/Spanish is strongly preferred
• Experience in a healthcare environment is a plus
• Experience using electronic practice management systems is strongly preferred
• Demonstrate strong customer service skills