Job Description

About Us:

Our client is a medical foundation born out of the aspiration of local and high-quality providers to partner together to bring a greater range of health care services to patients within surrounding communities in the Bay Area

Job Summary:

  • Answering telephone calls and relaying messages in the clinic’s call center
  • Verifying patients’ demographics and insurance information
  • Scheduling/canceling appointments
  • Review patients’ medical records to assist with patient inquiries
  • Coordinate Release of Records requests
  • Patient eligibility and insurance verification


  • High School Diploma or GED, Associate degree preferred
  • Bilingual (Spanish or Vietnamese)
  • Strong verbal/written communication and active listening skills
  • Excellent interpersonal and telephone communications skills
  • Legible handwriting
  • Basic computer skills to include keyboarding, mouse movement and data entry skills to enter information accurately into the electronic medical record (EMR)
  • Can read and write in Vietnamese/Spanish is strongly preferred
  • Experience in a healthcare environment is a plus
  • Experience using electronic practice management systems is strongly preferred
  • Demonstrate strong customer service skills

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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