Job Description

About Us:

Our client serves healthcare providers nationwide in delivering honest, affordable, and proficient revenue cycle management solutions, and to help improve the patient experience

Job Summary:

  • Answers and properly responds to in-bound phone calls via call center applications/systems

  • Successfully operates a PC, software/applications, telephone, fax, scanner and copier

  • Accurately documents in PC system the proper actions taken on each account

  • Maintains compliance with FDCPA, FCRA, HIPAA plus local, state and federal collections laws

  • Demonstrates attention to detail; achieves the determined production and quality expectations

  • Follows instructions and maintains workflow standards

  • Adheres to all company policies and procedures

  • Communicates effectively with staff and management at all times

  • Performs special projects as assigned


  • Knowledge of medical terminology, coding, standard hospital operations and financial services preferred but not required

  • Possesses knowledge, skill and ability to operate a PC, applications/software, telephone, fax scanner and copier

  • Displays excellent oral and written communication skills; possesses excellent organizational and follow up skills; meets deadlines

  • Possesses and demonstrates professional telephone demeanor and appearance

  • Interacts successfully with all levels of staff and management; responds positively to direction and supervision

  • Demonstrates the ability to work in a fast-paced environment; can multi-task

  • Displays the ability to keyboard 30 wpm; is proficient in Word, Excel and Outlook

  • Physical ability to sit at a workstation for 2 hours without interruption

  • Possesses a high school diploma or equivalent

  • Must successfully pass a criminal history screening

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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