Job Description

About Us:

Our client deliver exceptional health and social services that improve quality of life for the individuals, families, and communities. They want everyone in our community to have access to high quality, comprehensive, and affordable health care


Job Summary:

  • Verify and update patient demographics, screen for program eligibility, and gather required information

  • Screen and schedule patient appointments based on medical need and established appointment scheduling guidelines

  • Perform appointment reminder calls, appointment reschedules and lab result appointments as assigned

  • Answer general questions and provide information

  • Demonstrate commitment to, and understanding of, BACH’s Behaviors for Success and GUEST (Customer Service Model), by modeling customer service excellence in all internal and external relationships and in the performance of all duties and responsibilities

  • Work flexible schedule and overtime, as necessary 


Qualifications:

  • High School Diploma or equivalent

  • Minimum of three months medical office experience or similarly related experience in a customer service setting

  • Proficient in Microsoft Office products including Excel, Word and Outlook

  • Bilingual – Spanish preferred

  • One year medical office experience

  • Community or public health experience preferred

  • Medical practice management program 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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